[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation=""][vc_column][vc_column_text]I'm convinced that advertising agencies and indeed marketers are struggling to make the distinction between an observation and an insight, particularly when it comes to the so-called 'black market'. An observation is simply taking note of what you see right in front of you, and this rarely requires an in-depth interrogation of what is being observed. An insight, on the other hand, is a deeper understanding of what is being observed or experienced, so you start to look beyond what your see. This was put more succinctly by a fellow strategic planner I have...